Exchanges (NO Refunds)

We do offer exchanges if the returned product meets our requirements:

  • Exchange requests must be made within 24hours of receipt of your order.
  • For health and hygienic reasons will cannot accept exchanges of products that have been altered or used in any way. This includes hair that has been combed, brushed out, cut, processed, colored, or untied at the top of the bundle., UN-rolled etc.
  • We are able to offer one exchange per original order.
  • Tip Encouraged on returned items for drivers time and fuel expenses.